FREQUENTLY ASKED QUESTIONS
Certainly! When it comes to regrouting and sealing showers, the answer is yes! Assuming you have a plumber's report on hand, our team will conduct a thorough interview to assess the condition of your specific shower. If, for any reason, our technician is unable to address the issue on the spot, they will promptly generate a quotation for you, free of any obligations. (Rest assured, there will be no call-out fees at any point.)
While we strive to evaluate as much as possible during our initial phone conversation, there may be instances where unforeseen circumstances arise, necessitating additional work or costs. Rest assured, we will always seek your approval before moving forward with any additional services.
Although our main focus is on regrouting showers, indoor areas, outdoor areas, or balconies, rather than cleaning them, our service typically results in a significant improvement in visual appearance as a natural by-product. However, the extent of this improvement depends on the age and condition of the area being worked on. (Please refer to our photo gallery section for before and after photos.) We kindly request that all items be removed from the area and that it be cleaned prior to the commencement of our service, as we are unable to wet the area during sealing.
A standard service takes anywhere from 2 to 4 hours on a shower to complete. (This depends on the condition of the actual shower or bath.) Other areas such as balconies, driveways, kitchen floors can take anywhere from half a day up to 3 days depending on size.
We will discuss this with you over the phone; however, typically, we consider a standard shower to be a ceramic tiled shower with base dimensions of approximately 1 meter by 1 meter square.
The most important things to let you know up front are:
- Our warranty does not cover plumbing issues.
- We do not cover against the area going mouldy or sealants discolouring over time
- We do not cover against building movement.
We generally have two standard booking times: Between 7:30-8:30 am
- Between 7:30-8:30 am
- Between 10 – 12 pm
We generally have two standard booking times: Between 7:30-8:30 am
- Between 7:30-8:30 am
- Between 10 – 12 pm
- Between 2 - 4pm
